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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Keith Upshaw

September 17, 2024

5  out of  5
rating by Keith Upshaw
"Karen and her staff are amazing at going beyond mediocre customer service. Each of them genuinely care about the good neighbor philosophy and the customer comes first ethics."
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Judy Simmons

August 14, 2024

5  out of  5
rating by Judy Simmons
"The ladies at the Karen Holmes State Farm office in Coweta have been outstanding with their advise and assistance. I'm sure I seemed scatter-brained at times, but for the first time ever I had not one but two major claims in a really short period of time. Thanks ladies for listening and helping and not making me feel like a complete imbecile."
We responded:
"Thank you Judy! Please, never hesitate to ask questions. We are always here and love to help! "
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Dannie Sawyer

June 10, 2024

4  out of  5
rating by Dannie Sawyer
"Friendly and knowledgeable"
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Mona Honeycutt

January 29, 2024

5  out of  5
rating by Mona Honeycutt
"Brittney is so nice"
We responded:
"Thank you Mona! We think Brittany is pretty awesome around here!"
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Tim Harper

December 25, 2023

5  out of  5
rating by Tim Harper
"Super nice ladies, and very helpful!"
We responded:
"Thank you...I think I have the best team EVER! Please let us know how we can help you in the future."
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Melanie Melanson

November 8, 2023

1  out of  5
rating by Melanie Melanson
"I would like to give a zero rating but not possible. This review is negative because of the recommended collision repair shop that State Farm pushes their policy holders to use. Caliber Collision, We have damage to a pickup truck, a fender bender. Hit a deer. We used the recommended repair shop Caliber Collision, and the estimate is incomplete. So we call and no one at Caliber Collision even knows the person that signed the estimate. No one at Caliber collision is willing to fix the issue. Seriously!! I can only imagine how terible the service would be if there was a natural disaster or a claim for major damage. I have a message for State Farm, your only as good as the people that you recommend to do the repairs. We may or may not be able to continue with State Farm. However, I do need to say that Jennifer in the Coweta State Farm office is very kind and is trying to help."
We responded:
"I am so sorry the repair facility did not meet your expectations. I have passed your concerns along to our corporate office for their review. I also believe Jennifer reached out to you the same day to help the process along. We think Jennifer is pretty fabulous. Thank you for sharing your concerns. We can only fix problems when we know they exist."
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Dusty Riebel

September 28, 2023

5  out of  5
rating by Dusty Riebel
"Fantastic staff! They were very nice and helpful! Thank you!"
We responded:
"I think so too! Thank you for sharing!"
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Leslie Rosenthal

September 21, 2023

5  out of  5
rating by Leslie Rosenthal
"I got to talk to Karen Holmes and I enjoyed it it was a very satisfying conversation, a broad range of conversation to learn about myself and she just played real concern and understanding down to my level not that I'm on a high level but I do have difficulty in communication with some people and you guys know that if you've looked at some of my reviews. She's assertive good eye contact and educated in communicating with people with probably all types of people. I encourage anyone that's reading this if you're looking or interested in State Farm which I am a State Farm client and I love the motto of like a good neighbor State Farm is there this person represents that company very well. I hope that I get to socialize with her again someday I know I will never forget today's fellowship she even was considered enough and gave me two bottles of cold water as I needed to leave because for one I had things to do and she had work to do as well but she was very cooperative and answering a few questions that I had and I approve her as a good agent if you so desire want to have her as a State Farm agent I don't see why she would not be suitable for you. Thank you for reading this she has a very nice building comfortable clean floors good parking handicap parking Coweta is a nice town I have nothing out of the ordinary that I would say appreciate you being here Karen Holmes."
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Scott Koon

September 7, 2023

5  out of  5
rating by Scott Koon
"Amazing agent. Great service. Highly recommend!!"
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Emily Chrysler

April 28, 2023

5  out of  5
rating by Emily Chrysler
"Everybody in the office is always so kind! My husband and I have used them for years and will not be changing. I actually just had to call and ask for an updated insurance card because I must’ve accidentally tossed the one we received in the mail in the trash. She immediately sent me one to my email. Spectacular service every single time. Thank you Katie!"
We responded:
"Emily, Thank you! We are always happy to help....call us anytime....and we love Katie too!"
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Donald Sheram

November 29, 2022

5  out of  5
rating by Donald Sheram
"Great hometown people!"
We responded:
"This is where I grew up. Thank you for your business."
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Jay Smith

June 26, 2022

5  out of  5
rating by Jay Smith
"👍👍"
We responded:
"Thank you!!!"
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James Sowers

March 22, 2022

5  out of  5
rating by James Sowers
"Very very helpful people. I have a common but odd situation. The 1800# left me nowhere. The ladies at this office were able to help me get everything straightened back out and on track. As soon as everything is right again I will be having my policy moved to this office."
We responded:
"Always here to help. Thank you for the kind words."
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Serena Carroll

March 22, 2022

5  out of  5
rating by Serena Carroll
"Friendly, courteous and willing to help find the best rates available for me."
We responded:
"Thank you for the kind words."
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Rachel Crist

February 11, 2022

5  out of  5
rating by Rachel Crist
"Hannah Crist helped get us transferred over seamlessly and made our experience comfortable and pleasant. Also thanks to Katie for her assistance! The entire staff were beyond welcoming!"
We responded:
"Thank you for your business! We are ALL here to help any time you need us."
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Rory Barrett

January 11, 2022

5  out of  5
rating by Rory Barrett
"Karen and the other agents are so nice. They are good people, and good discounts!"
We responded:
"Thank you Rory! It is a pleasure doing business with you."
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Paul Cox

December 27, 2021

3  out of  5
rating by Paul Cox
"The company itself not the greatest not the worst, they are what they are."
We responded:
"Thank you for your review. Please let me know what I can do to improve your experience."
Profile photo of Brianna Daugherty (Bri)

Brianna Daugherty (Bri)

November 24, 2021

5  out of  5
rating by Brianna Daugherty (Bri)
"Very friendly and helpful! They provide great customer service!"
We responded:
"Thank you Brianna. We are here to help! Happy Thanksgiving."
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Scott W

March 8, 2021

5  out of  5
rating by Scott W
"Friendly and helpful. They actually care about their clients."
We responded:
"Thank you Scott! We are here to help. Happy Thanksgiving!"
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Zachariah King

February 9, 2021

5  out of  5
rating by Zachariah King
"Always get great service from here."
We responded:
"Thank you!"
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Frank Weidner

January 19, 2021

5  out of  5
rating by Frank Weidner
"Awesome"
We responded:
"Thank you!"
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Innovate

December 23, 2020

5  out of  5
rating by Innovate
"They provided me wonderful customer service everytime I had a problem, they work quickly to provide you with what you need, strongly recommend."
We responded:
"Thank you!"
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Sandra Antelope

May 21, 2020

5  out of  5
rating by Sandra Antelope
"Excellent customer service and ❤️"
We responded:
"Thank you!"
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Lanny Smith

April 30, 2020

5  out of  5
rating by Lanny Smith
"Karen and her team have been stellar over the years. They are all very helpful when insurance certificates are needed at short notice. Tabatha and Katie are especially great to work with. Highly recommended."
We responded:
"Thank you!"
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Diane Ezell

March 5, 2020

5  out of  5
rating by Diane Ezell
"They are the best...very nice everyone..will help you get what you need."
We responded:
"Thank you!"