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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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MW Racing

June 9, 2026

5  out of  5
rating by MW Racing
"Great experience all around from the staff to the prices to the service. I highly recommend Karen Holmes State Farm."
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Ossie Moore

September 23, 2025

5  out of  5
rating by Ossie Moore
"Karen Holmes has been my State Farm Insurance agent for at least twelve years. I have my home, 3 vehicles, 4 motorcycles, personal articles, umbrella liability, and all my rentals through them. Over the years, the few times I have had claims (water damage to home, two vehicles) they have provided excellent service. I would strongly recommend them for whatever insurance needs you have."
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Thomas Fitzgerald

July 7, 2025

5  out of  5
rating by Thomas Fitzgerald
"Karen and her employees are the best of the best."
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Christine T

June 2, 2025

5  out of  5
rating by Christine T
"Thank you Racheal for taking care of everything in one phone and confirming all my changes through email. I truly appreciate!"
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Lillian Geneva

April 19, 2025

5  out of  5
rating by Lillian Geneva
"Absolutely great experience! I trust Karen and her amazing Team to provide the highest level of customer care and service."
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Melissa Vanderripe

April 9, 2025

5  out of  5
rating by Melissa Vanderripe
"Karen and her team are amazing! They have helped us with commercial insurance quotes and we have two life insurance policies with them. They went out of their way to make sure all of our needs were met and even met us outside the office to finalize everything. I highly recommend!!!"
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Mattie Jones

April 9, 2025

5  out of  5
rating by Mattie Jones
"Everyone is so great in the office."
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Kristofer Blu Duncan

January 11, 2025

5  out of  5
rating by Kristofer Blu Duncan
"Nice clean office, they know the business. no hassle in and out everytime. These pretty lady's will get you insured quickly and efficiently. It's always nice to do business with an honest face. 10/10"
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Kelly Keech

November 23, 2024

5  out of  5
rating by Kelly Keech
"Racheal made it very easy to transfer accounts. She made a claim to go smoothly. I appreciate all her hard work and very satisfied with this agency. This is what I was looking for in an insurance company. Thank you Racheal."
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Ron Cox

November 21, 2024

5  out of  5
rating by Ron Cox
"Just quality and timely service... Brittany helped me with an issue and it was taken care of in minutes...thank you"
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Keith Upshaw

September 17, 2024

5  out of  5
rating by Keith Upshaw
"Karen and her staff are amazing at going beyond mediocre customer service. Each of them genuinely care about the good neighbor philosophy and the customer comes first ethics."
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Judy Simmons

August 14, 2024

5  out of  5
rating by Judy Simmons
"The ladies at the Karen Holmes State Farm office in Coweta have been outstanding with their advise and assistance. I'm sure I seemed scatter-brained at times, but for the first time ever I had not one but two major claims in a really short period of time. Thanks ladies for listening and helping and not making me feel like a complete imbecile."
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Dannie Sawyer

June 10, 2024

4  out of  5
rating by Dannie Sawyer
"Friendly and knowledgeable"
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Mona Honeycutt

January 29, 2024

5  out of  5
rating by Mona Honeycutt
"Brittney is so nice"
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Tim Harper

December 25, 2023

5  out of  5
rating by Tim Harper
"Super nice ladies, and very helpful!"
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Melanie Melanson

November 8, 2023

1  out of  5
rating by Melanie Melanson
"I would like to give a zero rating but not possible. This review is negative because of the recommended collision repair shop that State Farm pushes their policy holders to use. Caliber Collision,
We have damage to a pickup truck, a fender bender. Hit a deer. We used the recommended repair shop Caliber Collision, and the estimate is incomplete. So we call and no one at Caliber Collision even knows the person that signed the estimate. No one at Caliber collision is willing to fix the issue. Seriously!! I can only imagine how terible the service would be if there was a natural disaster or a claim for major damage.

I have a message for State Farm, your only as good as the people that you recommend to do the repairs. We may or may not be able to continue with State Farm. However, I do need to say that Jennifer in the Coweta State Farm office is very kind and is trying to help."
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Dusty Riebel

September 28, 2023

5  out of  5
rating by Dusty Riebel
"Fantastic staff! They were very nice and helpful! Thank you!"
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Leslie Rosenthal

September 21, 2023

5  out of  5
rating by Leslie Rosenthal
"I got to talk to Karen Holmes and I enjoyed it it was a very satisfying conversation, a broad range of conversation to learn about myself and she just played real concern and understanding down to my level not that I'm on a high level but I do have difficulty in communication with some people and you guys know that if you've looked at some of my reviews. She's assertive good eye contact and educated in communicating with people with probably all types of people. I encourage anyone that's reading this if you're looking or interested in State Farm which I am a State Farm client and I love the motto of like a good neighbor State Farm is there this person represents that company very well. I hope that I get to socialize with her again someday I know I will never forget today's fellowship she even was considered enough and gave me two bottles of cold water as I needed to leave because for one I had things to do and she had work to do as well but she was very cooperative and answering a few questions that I had and I approve her as a good agent if you so desire want to have her as a State Farm agent I don't see why she would not be suitable for you. Thank you for reading this she has a very nice building comfortable clean floors good parking handicap parking Coweta is a nice town I have nothing out of the ordinary that I would say appreciate you being here Karen Holmes."
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Scott Koon

September 7, 2023

5  out of  5
rating by Scott Koon
"Amazing agent. Great service. Highly recommend!!"
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Emily Chrysler

April 28, 2023

5  out of  5
rating by Emily Chrysler
"Everybody in the office is always so kind! My husband and I have used them for years and will not be changing. I actually just had to call and ask for an updated insurance card because I must’ve accidentally tossed the one we received in the mail in the trash. She immediately sent me one to my email. Spectacular service every single time. Thank you Katie!"
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Donald Sheram

November 29, 2022

5  out of  5
rating by Donald Sheram
"Great hometown people!"
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Jay Smith

June 26, 2022

5  out of  5
rating by Jay Smith
"👍👍"
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James Sowers

March 22, 2022

5  out of  5
rating by James Sowers
"Very very helpful people. I have a common but odd situation. The 1800# left me nowhere. The ladies at this office were able to help me get everything straightened back out and on track. As soon as everything is right again I will be having my policy moved to this office."
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Serena Carroll

March 22, 2022

5  out of  5
rating by Serena Carroll
"Friendly, courteous and willing to help find the best rates available for me."
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Rachel Crist

February 11, 2022

5  out of  5
rating by Rachel Crist
"Hannah Crist helped get us transferred over seamlessly and made our experience comfortable and pleasant. Also thanks to Katie for her assistance! The entire staff were beyond welcoming!"